Comments on: So What, Exactly, Is Tone at the Top? https://compliancechief360.com/so-what-exactly-is-tone-at-the-top/ The independent knowledge source for Compliance Officers Thu, 19 Aug 2021 14:19:31 +0000 hourly 1 By: Joseph McCafferty https://compliancechief360.com/so-what-exactly-is-tone-at-the-top/#comment-6010 Thu, 18 Oct 2018 14:56:03 +0000 https://compliancechief360.com/?p=1351#comment-6010 In reply to Donna Boehme.

Donna, Thanks for your excellent comment. i will look at those cases. And now I know whom to call on when I’m reporting on this topic. Ha.

]]> By: Donna Boehme https://compliancechief360.com/so-what-exactly-is-tone-at-the-top/#comment-6009 Thu, 18 Oct 2018 14:49:32 +0000 https://compliancechief360.com/?p=1351#comment-6009 I’ve written a lot about this, but I appreciate your bad (in the extreme) example. You’re right that the phrase tone from the top is helpful- so many leaders and Boards don’t understand it’s behavior and actions that make the difference, not just a speech, video or memo from HQ. compliancestrategists.com/csblog/2013/07/08/tone-top-just-enough/. I’ll match your bad case study with my favorite good role model one. Pope Francis.compliancestrategists.com/…/5-Ethical-Culture-Lessons-for-CEOs-from-Pope-Francis. . Leaders aren’t graduated understanding ethical leadership. The must be coached and incentivized (Novartis). Now that gatekeepers are recognizing the CCO as a new independent SME in the CSuite, I believe it’s the important management tool/SME to coach and build ethical leadership in the management ranks. In one of my early CCO roles, I created a model that tied 30{6403a9fab1fa50468a160de584123d47f2dbf64537a48b66fbcabd36d534d399} of senior exec bonus into 5 ethical Leaderhip behaviors as rated in the annual 360 degree performance protocol by supervisors, peers and direct reports (because leaders need to be told what makes for ethical leadership, with examples). I have anecdotal stories that underscore that this works. This is the only way to build better role models and ethical leadership behavior. Now Novartis has announced its linkage of bonus to behavior. The devil’s in the details for these things and I hope they are implementing their program effectively. I plan to write a column on this topic ( a how-to)this year- because more companies need this feature to complete their compliance/culture programs..

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